Anyone who’s been involved with PC building and modding for any length of time has seen their share of oddities when it comes to PC cases. These are the first thing people see after all, and as such they were some of the fist things to start taking different forms as the industry evolved. It was and still is a dynamic market, and as the designers and PR people put out products that they think we the consumer will appreciate and spend our money on, there inevitably come along some examples that are… out of the ordinary.
Packaging:
The Steam Castle showed up in a fairly simple brown box with a picture of the case and general specs on it. This sample came all the way from China to my door, a sure test of any packaging. Upon opening it and examining the contents, I was surprised to find one of the internal mounting studs for the control panel broken off. With no damage to the box in that area this was no fault of the packaging, but likely a simple casting defect. To their credit all it took was a single email to Deepcool to report the problem and a new panel was at my door inside a week. Your mileage may vary, but that kind of customer service is hard to find in my experience.
