Below these sections there are Top Questions, like “what is Facebook Timeline”, “How do I reset my password”. Also there are suggestions that lead to pages about known issues on Facebook and Facebook tips. On the left side there is a sidebar with the most popular categories to help users navigate their way to questions and of course solutions. Here you can find information on managing your account, security, privacy, timeline, messaging and many other things. The Support Dashboard is now available to everyone worldwide, as this marks the finish of the rollout started back in April. It allows users to track what's happening with their report so users will get notification about whether the decision on it has been made or is it still in progress.
Facebook currently has over 900 million monthly active users and are looking to do something about their awareness on privacy and security. Facebook's Chief Privacy Officer Erin Egan stated “Both of these tools aim to provide the people who use our service with access to the information they need from Facebook as quickly and as efficiently as possible. These resources demonstrate our commitment to transparency and our continued effort to ensure that the people who use Facebook can create the experience that is right for them.” Even though you can never be secure from Facebook itself, at least you can protect your data from others that might try to steal your account, and whatever it holds. All these updates are live as of today.
[Ed – As we have mentioned Facebook HAD to start making changes and will continue to do so now that they actually have investors to answer to. Perhaps, in time, this will help curb their continued changes to their interface that drive users and potential advertisers away…]
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